Domain terms

Last updated 13 October 2026

These terms cover domain names registered, moved in or managed through AdStck Ltd ("AdStck", "we", "us"). Part A is for the owner of a domain. Part B is for the marketing agency that manages it on AdStck.

Domains are registered through Openprovider, an accredited registrar. AdStck is a reseller of Openprovider. AdStck is not a registrar and is not accredited by ICANN.

Useful links: Registrants' Benefits and Responsibilities · Registrant educational information · Openprovider's registration agreement · Openprovider's auto-renewal and deletion policy · Nominet's terms for .uk domains

Part A: for the domain owner

A1. Who these terms are with

You are the owner of the domain (the "registrant"): the person or business it is registered to. Your agency registered or moved the domain for you through AdStck, with your permission. These terms are between you and AdStck. The registrar's and the registry's own terms also apply to you, and they are linked above.

A2. The domain is yours

The domain is registered in your name. It is not owned by AdStck or by your agency. Nobody can change the owner of the domain without your permission.

A3. Your details

You must give accurate and complete contact details: your name or business name, postal address, email address and phone number. If any of them change, they must be updated within 7 days. Your agency can update them for you in AdStck, or you can email us.

The registrar may email you to confirm your details, usually after a domain is registered or moved, and when the owner's details change. You must click the link in that email within 15 days. If the details are wrong on purpose, are not kept up to date, or a request to confirm them is not answered within 15 days, the domain can be suspended or cancelled.

For .uk domains, Nominet checks the owner's details and can suspend a domain whose details it cannot confirm.

A4. Using the domain

You confirm that, as far as you know, registering the domain does not infringe anyone else's rights, such as a trade mark. You must not use the domain for spam, phishing, malware, fraud, or anything illegal.

If you let someone else use the domain, you are still responsible for it. If they cause harm through it, you must give their name and contact details to anyone who shows reasonable evidence of that harm, or accept responsibility yourself.

A5. Disputes and corrections

Disputes about who should hold a domain are decided under the registry's dispute process: Nominet's Dispute Resolution Service for .uk, and ICANN's UDRP and URS for endings such as .com. You agree to those processes.

We and the registrar may suspend, cancel or transfer a domain to correct a mistake in its registration, to resolve a dispute, or to comply with a court order, a dispute decision, or the law.

A6. How your details are used

Your details are used to register and run your domain. They are sent to Openprovider and to the registry for the domain ending, and, for endings such as .com, to ICANN and the escrow providers it requires. Some details may appear in public lookup (WHOIS) services, subject to the registry's privacy rules. Our privacy notice explains this in full. By agreeing to these terms you consent to that use, and you confirm that anyone whose details you give us, such as a named contact, has been told about it.

A7. Renewal

Domains are registered a year at a time. Your agency decides whether each domain renews automatically. With auto-renew on, the domain renews each year and your agency pays for it. With it off, the domain expires on its expiry date and someone else may then register it. Making sure your domain is renewed is ultimately your responsibility, so ask your agency if you are unsure.

A8. Moving your domain away

You can move your domain to another provider at any time. Ask your agency, or email us. We will unlock the domain and give you its transfer code (or, for .uk, change its IPS tag to the new provider's) within 5 days. We will do this even if your agency has stopped paying or has closed its AdStck account.

Registry rules may stop a domain moving for a short time after it was registered, moved, or changed owner. If so, we will tell you when it can move.

A9. If your agency leaves AdStck

Your domain is never deleted because your agency's account ends. We will email you its transfer code, and it stays registered to you until its expiry date. [Open question: whether we also offer to renew it for you directly.]

A10. Indemnity

You will cover the costs of the registrar, the registry and AdStck if someone makes a claim against them because of how you or someone you allowed used your domain.

A11. Law

These terms are governed by the laws of England and Wales. If you live in another part of the UK, you may also bring a claim in your local courts.

Part B: for the agency

This part is a schedule to the agency terms and applies whenever you use AdStck to register, move in, connect or manage a domain. Where it conflicts with the agency terms, this part wins for domains.

B1. Your authority

Before you register or move in a domain for a client, you confirm that:

You are responsible for any loss we suffer because one of these is untrue.

B2. Fees

Domain prices are shown in AdStck before you buy and are charged to you on your AdStck invoice [plus VAT where it applies]. You pay them whether or not you charge your client. Domains are registered a year at a time. Fees are not refunded once a domain is registered, renewed or moved in, because the registry does not refund them to us. Moving a domain in usually adds a year to its registration, and that year is charged. We may change domain prices with 30 days' notice, from the next renewal after the notice.

B3. Renewal

Auto-renew is on by default and you can turn it off for any domain. We email you 30 days and 7 days before a domain renews. With auto-renew on, we renew the domain and add the fee to your next invoice. With it off, the domain expires on its expiry date. We are not responsible for a domain that expires because auto-renew was off or the renewal could not be charged.

B4. Moving domains away and leaving

You must not stop a client moving their domain away. We give the transfer code within 5 days of a request from you or the domain owner, even if your account is unpaid, suspended or closed. Domains are never deleted because your account ends; we email each owner its transfer code and turn auto-renew off.

B5. Abuse and suspension

We may suspend a domain, or its DNS, if we reasonably believe it is being used for spam, phishing, malware, fraud, or anything illegal, or if the registrar or a registry requires it. We will tell you first where we can. We act on court orders and dispute decisions. Report abuse to abuse@adstck.com.

B6. DNS and email

When a domain is moved in, we copy its existing DNS records so that email and websites keep working. You must check the copied records. We are not responsible for records that were missing or wrong at the old provider.

B7. Domains connected but not managed

For a domain that stays with another provider and is only connected to AdStck, you remain responsible for that domain and its renewal with that provider. We are responsible only for serving your funnels on it.

B8. Liability

Our total liability for domains in any 12 months is limited to the domain fees you paid us in those 12 months. We are not responsible for anything the registrar or a registry does or fails to do. The liability section of the agency terms applies to everything else.

Contact

AdStck Ltd, 1 Stainburn Drive, Leeds, England, LS17 6NY. Company number 17410077. Domains: domains@adstck.com. Abuse: abuse@adstck.com.

These terms are version 2026-10. The version you accepted is recorded with each domain.